Terms and Conditions
Legal terms governing your use of the ReachAILabs website and services
July 27, 2025
July 27, 2025
Important Notice: Please read these Terms and Conditions carefully before using our website or services. By accessing or using ReachAILabs services, you agree to be bound by these terms.
1. Company Details
These Terms and Conditions ("Terms") govern your use of the website located at http://www.reachailabs.com (the "Service") operated by Reach Networks Inc., doing business as ReachAILabs ("us", "we", or "our").
Company Information:
2. Acceptance of Terms
By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Agreement Scope:
- These Terms apply to all visitors, users, and others who access or use the Service
- By using our Service, you represent that you are at least 18 years old
- If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms
Modifications:
We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.
3. Website Usage
3.1 Permitted Use
You may use our website for lawful purposes only. You agree to use the Service in compliance with all applicable laws and regulations.
3.2 Prohibited Uses
You agree not to use the Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or local laws or regulations
- To transmit, or procure the sending of, any advertising or promotional material not solicited
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
3.3 User Content
Any content you submit to our website (including forms, comments, or communications) becomes our property and may be used for business purposes, including improving our services and marketing efforts.
3.4 Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Reach Networks Inc. and its licensors. The Service is protected by copyright, trademark, and other laws.
4. Service Agreements
4.1 Consulting Services
Our AI consulting and development services are provided under separate service agreements. These Terms govern your use of our website and general interactions, while specific service engagements are governed by executed service agreements.
4.2 Service Availability
We strive to maintain website availability but do not guarantee uninterrupted access. We may suspend or terminate access for maintenance, updates, or other business reasons.
4.3 Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our Service at any time without notice.
4.4 Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites.
4.5 Professional Services
- All professional services are subject to separate written agreements
- Website terms do not constitute a service agreement
- Actual service delivery is governed by executed contracts
5. Intellectual Property Rights
5.1 Our Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, software, and other materials, is owned by Reach Networks Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Trademarks
"ReachAILabs" and related marks are trademarks of Reach Networks Inc. You may not use our trademarks without our prior written permission.
5.3 User License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for its intended purpose. This license does not include any right to:
- Resell or make commercial use of the Service
- Download or copy account information for another party
- Use data mining, robots, or similar data gathering tools
- Attempt to decipher, reverse engineer, or disassemble any software
5.4 DMCA Compliance
We respect intellectual property rights and will respond to clear notices of alleged copyright infringement in accordance with applicable laws.
6. Privacy and Data Protection
6.1 Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.
6.2 Data Collection
We collect information you provide directly to us, such as when you fill out forms, contact us, or use our services. This may include personal information such as your name, email address, phone number, and company information.
6.3 Data Use
We use collected information to:
- Provide and improve our services
- Communicate with you about our services
- Send you marketing communications (with your consent)
- Comply with legal obligations
6.4 Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Disclaimers and Limitations
7.1 Service Disclaimer
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.
7.2 Professional Advice Disclaimer
Content on our website is for informational purposes only and does not constitute professional advice. You should consult with appropriate professionals before making business decisions based on website content.
7.3 Limitation of Liability
Important Limitation:
In no event shall Reach Networks Inc., its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
7.4 Maximum Liability
Our total liability to you for all damages, losses, and causes of action shall not exceed the amount paid by you, if any, for accessing this website.
7.5 Force Majeure
We shall not be liable for any failure to perform due to unforeseen circumstances or causes beyond our reasonable control.
8. Indemnification
You agree to defend, indemnify, and hold harmless Reach Networks Inc., its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these TermsAny breach or non-compliance with the terms and conditions outlined in this agreement
- Your use of the ServiceAny actions or activities conducted while using our website or services
- Your violation of any third-party rightsIncluding intellectual property rights, privacy rights, or any other legal rights
- Any content you submit or transmitThrough the Service, including forms, communications, or any other materials
Legal Protection: This indemnification clause helps protect ReachAILabs from legal issues that may arise from user actions or violations of these terms.
9. Governing Law and Jurisdiction
9.1 Applicable Law
These Terms and your use of the Service are governed by and construed in accordance with the laws of Canada and the province of British Columbia, without regard to conflict of law principles.
9.2 Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of competent jurisdiction in British Columbia, Canada, and you hereby consent to the personal jurisdiction and venue therein.
9.3 Dispute Resolution
Preferred Resolution Process:
Before pursuing formal legal action, parties agree to attempt good faith negotiations to resolve any disputes arising from these Terms.
10. Termination
10.1 Termination by You
You may terminate your use of our Service at any time by discontinuing use of the website.
10.2 Termination by Us
Service Suspension:
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
10.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.
Surviving Provisions Include:
- Intellectual Property Rights
- Disclaimers and Limitations of Liability
- Indemnification
- Governing Law and Jurisdiction
11. General Provisions
11.1 Entire Agreement
These Terms constitute the entire agreement between you and Reach Networks Inc. regarding use of the Service and supersede all prior agreements and understandings.
11.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
11.3 Waiver
No waiver by Reach Networks Inc. of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition.
11.4 Assignment
Your Rights:
These Terms and any rights and licenses granted hereunder may not be transferred or assigned by you.
Our Rights:
May be assigned by Reach Networks Inc. without restriction.
11.5 Headings
The headings in these Terms are for convenience only and have no legal or contractual effect.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Reach Networks Inc. (ReachAILabs)
Legal and Business Inquiries
Legal Inquiries:
For legal matters related to these Terms, please direct correspondence to the above contact information with "Legal Inquiry" in the subject line.
Updates and Notifications:
We will notify users of significant changes to these Terms through website notices and email communications when appropriate.
13. Acknowledgment
By using ReachAILabs services and website, you acknowledge that:
You have read and understood these Terms and Conditions
You agree to be bound by these Terms
You are legally capable of entering into this agreement
You will comply with all applicable laws and regulations
You understand that violation of these Terms may result in termination of service access
Agreement Date:
Your agreement to these Terms is effective as of the date you first use our Service.
Record Keeping:
You are responsible for maintaining a copy of these Terms for your records.
Last Updated: July 27, 2025
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