Terms and Conditions

Effective date: October 24, 2026

Please read these Terms carefully before using the Website. By accessing or using it, you agree to be bound by them.

1. Parties and Definitions

1.1These Terms and Conditions (the "Terms") govern your access to and use of the website located at www.reachailabs.com (the "Website"). The Website is operated by Reach Networks USA Inc., a company with its office at 1007 N Orange St., Unit 6058, Wilmington, DE 19801, United States, which does business as ReachAILabs ("ReachAILabs", "we", "us" or "our").

1.2"You" means any person who accesses or uses the Website, and, where you use it on behalf of a company or other organization, that organization.

1.3"Services" means the consulting, development, advisory and recruitment services described on the Website. "Services Agreement" means a separate written agreement signed by ReachAILabs and a client for the supply of Services.

2. Acceptance of These Terms

2.1By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.

2.2You confirm that you are at least 18 years old. If you use the Website on behalf of an organization, you confirm that you have authority to bind that organization to these Terms.

2.3We may amend these Terms at any time by publishing the revised version on the Website and updating the effective date above. Your continued use of the Website after the revised Terms are published constitutes acceptance of them.

3. Use of the Website

3.1You may use the Website only for lawful purposes and in accordance with these Terms and all applicable laws and regulations.

3.2You must not:

  • use the Website for any unlawful purpose, or to solicit others to carry out unlawful acts;
  • violate any international, federal, state or local law or regulation;
  • send, or arrange for the sending of, unsolicited advertising or promotional material;
  • impersonate, or attempt to impersonate, ReachAILabs, its employees, another user or any other person or entity;
  • use data mining, robots or similar data-gathering or extraction tools on the Website; or
  • attempt to decipher, reverse engineer or disassemble any software used on the Website, or engage in any conduct that restricts or inhibits anyone else’s use of it.

3.3Any information you submit through the Website, including through forms and other communications, is provided on a non-confidential basis unless we have agreed otherwise in writing. You grant ReachAILabs a non-exclusive, royalty-free licence to use that information to respond to you and to operate and improve our business.

4. Services

4.1The Website describes our Services for general information. Nothing on the Website is an offer capable of acceptance, and it does not create a contract for Services.

4.2Services are supplied only under a Services Agreement. If there is a conflict between these Terms and a Services Agreement, the Services Agreement prevails in relation to the Services.

4.3We aim to keep the Website available but do not guarantee uninterrupted access. We may modify, suspend or discontinue all or part of the Website at any time without notice, including for maintenance or updates.

4.4The Website may link to websites or services operated by third parties. We do not control them and are not responsible for their content, privacy policies or practices.

5. Intellectual Property

5.1The Website and all of its content, features and functionality, including text, graphics, logos, images and software, are owned by Reach Networks USA Inc. or its licensors and are protected by copyright, trademark and other intellectual property laws.

5.2"ReachAILabs" and related names, logos and marks are trademarks of Reach Networks USA Inc. You may not use them without our prior written permission.

5.3We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for your own internal business purposes. You may not resell or make commercial use of the Website or its content, or copy or download account information for the benefit of another party.

5.4We respect the intellectual property rights of others and will respond to clear notices of alleged copyright infringement in accordance with applicable law. Notices should be sent to the contact address in section 12.

6. Privacy

6.1Our Privacy Policy explains how we collect, use and protect personal information. It forms part of these Terms, and by using the Website you acknowledge that you have read it.

7. Disclaimers and Limitation of Liability

7.1The Website and its content are provided "as is" and "as available". To the fullest extent permitted by law, we exclude all representations, warranties and conditions, express or implied, relating to the Website and its use, including warranties of merchantability, fitness for a particular purpose and non-infringement.

7.2The content of the Website is for general information only. It is not professional, legal, financial or technical advice, and you should obtain appropriate advice before making business decisions based on it. Descriptions of results, timelines or outcomes are illustrative and are not a guarantee of any particular result.

7.3To the fullest extent permitted by law, Reach Networks USA Inc. and its directors, officers, employees and agents are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, use, goodwill or other intangible losses, arising out of or in connection with your use of, or inability to use, the Website.

7.4Our total liability to you for all claims arising out of your use of the Website will not exceed the amount you have paid us, if any, for access to the Website.

7.5We are not liable for any failure or delay in performance caused by events beyond our reasonable control.

8. Indemnification

8.1You agree to defend, indemnify and hold harmless Reach Networks USA Inc., its affiliates, licensors, service providers, officers, directors, employees, contractors and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

  • your breach of these Terms;
  • your use of the Website;
  • your violation of any third-party rights, including intellectual property and privacy rights; or
  • any content you submit or transmit through the Website.

9. Termination

9.1You may stop using the Website at any time.

9.2We may suspend or terminate your access to the Website at any time, without prior notice or liability, for any reason, including if you breach these Terms.

9.3Provisions of these Terms that by their nature should survive termination will survive, including those on intellectual property, disclaimers and limitation of liability, indemnification, and governing law.

10. Governing Law and Disputes

10.1These Terms, and any dispute arising out of or in connection with them or the Website, are governed by the laws of the State of Delaware, United States, without regard to its conflict of law principles.

10.2Any legal action or proceeding arising under these Terms must be brought exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of and venue in those courts.

10.3Before starting formal legal proceedings, the parties will first try in good faith to resolve the dispute through negotiation.

11. General

11.1Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and ReachAILabs regarding the Website and replace all earlier understandings about it.

11.2Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

11.3Waiver. A failure or delay by us in enforcing any right or provision of these Terms is not a waiver of it.

11.4Assignment. You may not assign or transfer your rights under these Terms. We may assign ours to any affiliate or to a successor to our business.

11.5Headings. Headings are for convenience only and have no legal effect.

12. Contact

12.1Questions about these Terms, including legal notices, should be sent to Reach Networks USA Inc. (ReachAILabs), 1007 N Orange St., Unit 6058, Wilmington, DE 19801, United States, or by email to Info@ReachAILabs.com, marked "Legal Inquiry". You can also call +1 (325) 225-4931.